How can I place an order online?
To place an order, visit our website, log in using your phone number and OTP verification, browse the menu, select your desired items along with any addons, add them to your cart, and proceed to checkout for payment.
Where are we located?
116 Kennedy Rd S, Brampton, ON L6W 3E7, Canada
What are our hours of operation?
Our operating hours are 10:00am to 10:00pm.
Can I cancel my order after placing it?
Orders can only be canceled within a limited time after placing them. Please contact support or check the “Orders” section in your profile for options.
What should I do if I don’t receive my order?
If your order is delayed or hasn’t arrived, please contact our support team immediately for assistance.
Are there any special offers or discounts available?
We periodically offer promotions and discounts. Please follow our social media channels for the latest deals.
Can I use the website without logging in?
No, to order our product and ensure a seamless experience, you must log in with your phone number to our website.
How can I get detailed ingredient or allergen information about a specific item?
You can find detailed ingredient and allergen information for our menu items on our website’s Allergen & Ingredients Page. If you still have questions, feel free to contact us or ask our staff when visiting.
What should I do if I accidentally select the wrong delivery address?
If you select the wrong address, please contact support before the order is dispatched. Our team will cancel your current order and place it again with the correct address. The refund for the canceled order will be available within 24 hours.
Is there a delivery fee, and what areas do you deliver to?
Delivery fees and service areas depend on your location within Ontario, Canada. During the checkout process, our system will inform you of any delivery charges and confirm if we deliver to your area.
How can I update my profile details?
Log in to your account, go to the “Profile” section, and edit your personal information such as name, email, and saved addresses.
Can I save multiple delivery addresses?
Yes, you can add, edit, or delete multiple delivery addresses in the “My Profile” section and make one of those addresses as the primary address.
How can I book a table online?
To reserve a table, visit our website, go to the “Reservations” section, select the date, time, and number of guests, and confirm your booking.
Is there a time limit for reservations?
You can book a table for an hour in advance. Please arrive on time so we can serve your pre-ordered food fresh and hot.
Can I modify my pre-ordered items after booking a table?
Yes, you can modify your pre-ordered items before your reserved time by visiting the “My Bookings” section or contacting our team directly.
Are there any additional charges for table reservations?
No, table reservations are free.
How far in advance can I reserve a table?
You can reserve a table up to 7 days in advance. Simply select the preferred date, time, and number of guests.
How can I modify or cancel my reservation?
To modify or cancel your reservation, go to the “My Reservations” section in your profile. You can also contact us directly.
What happens if I miss my reservation time?
If you’re late, please inform us as soon as possible. We will do our best to accommodate you based on availability. If you reach 10 minutes late than the reservation time, then the reservation will be canceled.
How can I track my order?
Once your order is placed, you can track its status in real-time using the “Track Order” option on your account page.
What payment options are available?
We accept credit cards, debit cards, and other secure payment methods. Payment options will be visible at checkout.
Will I receive an invoice for my order?
Yes, an invoice will be available in the “My Orders” section of your account page.
